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FAQs


Quick answers to help you plan, play, and make the most of your visit.


FAQs

Quick answers to help you plan, play, and make the most of your visit.
FAQs

Birthday Party
General
No, outside food and drinks are not allowed, except for birthday cake or cupcakes, which must be nut-free.
Yes, you may arrive 15 minutes before your booked time to decorate the room.
Yes, you can order additional food during the party, except for the fruit and veggie platter, which requires a 3-day notice before the party.
Yes, you can add more children to your party! The cost is $15 per child during weekdays and $20 per child on weekends.
Yes, you’re welcome to bring your own decorations! However, we do not allow latex balloons, silly string, confetti, piñatas, glitter, or tape that could damage surfaces.
Changes must be made at least 2 days before the party. After that, we may not be able to accommodate any modifications.
We allow outside food only for children with dietary restrictions. Please let us know in advance.
No, the extra cost per child covers admission only. Additional food, including pizza and drinks, can be ordered separately.
No, all of our party rooms are located upstairs. Our staff will be happy to assist you with directions!
Yes, you are welcome to store your cake in our fridge or freezer until it's time to serve. Just let our staff know, and we'll take care of it for you!
No, we do not charge for adults, and there is no limit on the number of adults who can attend the party.
Yes, candles are allowed in the party room. Our staff will assist you with lighting them if needed.
No, the game cards included in the party package cannot be exchanged for food or drinks.
No, the mascot appearance is included as a complimentary service for birthday parties at Hide N Seek!
The remaining balance is due at the end of the party. Your party coach will provide an invoice for payment before you leave.
Frequently asked questions
Birthday Party
General
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